Website User Agreement

Acceptance of Terms

By accessing or using www.flipacell.com (the “Website”), creating an account, or using any services provided by Flipacell (“Flipacell,” “we,” “us,” or “our”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Website or services.

We may update these Terms at any time. Continued use of the Website means you accept the updated Terms.

What Flipacell Does

Flipacell allows individuals to sell electronic devices, including mobile phones, tablets, and laptops (“Devices”). All transactions are completed electronically and are subject to the offer terms shown on the Website.

We may modify, suspend, or discontinue any part of the Website or services at any time.

Ownership & Intellectual Property

All content, software, technology, designs, text, images, logos, and other materials on the Website (“Materials”) are owned by or licensed to Flipacell and are protected by intellectual property laws. You may not copy, sell, modify, distribute, or use our Materials without written permission.

User Content License

If you submit content or information to Flipacell (including device details, photos, or messages), you grant Flipacell a worldwide, royalty-free, non-exclusive, irrevocable license to use, display, modify, and distribute that content for operating and promoting our services.

Your Responsibilities

By using Flipacell, you confirm that:

  • All information you provide is accurate and truthful;

  • You are legally able to enter into this agreement;

  • Any Device you sell is legally owned by you, not stolen, and free of liens, locks, or claims;

  • Your use of the Website complies with all applicable laws.

Prohibited Use

You may not:

  • Use the Website for commercial purposes other than selling your own Devices;

  • Use bots, scrapers, or automated tools to access the Website;

  • Attempt to reverse engineer or disrupt our systems;

  • Upload illegal, harmful, or infringing content;

  • Share or misuse accounts or login credentials.

Disclaimer of Warranties

The Website and services are provided “as is” and “as available.” Flipacell makes no warranties, express or implied, including warranties of accuracy, availability, merchantability, or fitness for a particular purpose.

Limitation of Liability

To the fullest extent allowed by law, Flipacell is not liable for indirect, incidental, special, or consequential damages, including lost profits or data. Our total liability will not exceed the greater of (a) the amount paid to you, if any, or (b) $50.00, except where liability cannot legally be limited.

Unboxing & Condition Verification

All devices received by Flipacell are video recorded during the unboxing and inspection process. These recordings may be used to verify the condition, contents, serial number, IMEI, and authenticity of the Device in the event of a dispute. By selling a Device to Flipacell, you acknowledge and agree that unboxing videos and inspection records are final evidence of the Device’s received condition.

Revised Offers & Return Shipping

If a Device is received in a condition different from what was described (including but not limited to damage, incorrect model, activation lock, carrier lock, missing parts, or inaccurate condition grading), Flipacell may issue a revised offer. You may accept or decline the revised offer.

If you decline the revised offer, you must provide a prepaid return shipping label within the timeframe specified by Flipacell. If a prepaid label is not provided, Flipacell may recycle, dispose of, or reclaim the Device as permitted by law. Flipacell is not responsible for return shipping costs unless otherwise stated in writing.

IMEI, Stolen Devices & Enforcement

All Devices are checked against industry databases using IMEI, serial number, and other identifiers. Devices reported as lost, stolen, fraudulent, activation-locked, or associated with unpaid balances may be rejected.

If a Device is identified as stolen or linked to fraudulent activity, Flipacell reserves the right to:

  • Cancel the transaction without payment;

  • Refuse return of the Device;

  • Report the matter to law enforcement, carriers, marketplaces, or relevant authorities;

  • Provide transaction details, user information, and device data to applicable authorities.

Account Suspension

We may suspend or terminate accounts or access to the Website if we believe a user has violated these Terms, provided false information, or created legal or security risks.

Indemnification

You agree to defend, indemnify, and hold harmless Flipacell and its owners, employees, and agents from claims, damages, or expenses (including attorneys’ fees) arising from your violation of these Terms or misuse of the Website.

Electronic Communications

You consent to receive communications electronically from Flipacell, including notices and transaction updates, via email or the Website.

Privacy

Your use of the Website is subject to our Privacy Policy, which explains how we collect and use information.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules. Any dispute arising from or related to these Terms or the Website shall be resolved exclusively in the state or federal courts located in El Paso County, Colorado. You consent to personal jurisdiction and venue in those courts.

Severability

If any part of these Terms is found unenforceable, the remaining provisions will remain in full force.

Entire Agreement

These Terms, together with any policies referenced on the Website, constitute the entire agreement between you and Flipacell regarding use of the Website.