Privacy Policy

Last Updated: 9/28/2025

This Privacy Policy describes how FlipaCell.com (“FlipaCell,” “we,” “us,” “our”) collects, uses, discloses, and protects personal information from users of FlipaCell.com (“Site”) and of its Services. By using the Site or Services, you consent to the data practices described in this policy.

1. Changes to This Policy

We may update this Privacy Policy at any time by posting a revised version on the Site. The effective date will be updated. Your continued use constitutes acceptance of the changes.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Voluntarily

  • Personal Information: name, postal address, email address, phone number

  • Device information: make, model, storage capacity, condition, IMEI / serial (where applicable)

  • Transaction details: payment method, selected shipping method, etc.

  • Communications: messages, support requests, feedback

B. Automatically Collected / Usage Data

  • IP address, browser type, operating system, device type, page views, time stamps, navigation paths

  • Cookies, web beacons, tracking technologies

  • Analytics data (see below)

C. Derived or Aggregated Data

  • Aggregated, anonymized usage statistics

  • Demographic data inferred from usage

3. Use of Information

We use the collected information for purposes including:

  • Operating, maintaining, and improving the Site and Services

  • Processing transactions, fulfilling orders, shipping, returns

  • Verifying eligibility, inspection, and payment

  • Communicating with you (email, SMS, service messages)

  • Marketing, promotions, and offers (where permitted)

  • Preventing fraud, abuse, and illegal or unauthorized activities

  • Analytics and business insights

  • Complying with legal and regulatory obligations

4. Sharing & Disclosure

We may share or disclose your information under these circumstances:

  • Third-party service providers / contractors (e.g. shipping, payment processors, analytics) who assist us in providing services. They are required to keep information confidential and use it only for permitted purposes.

  • Legal and regulatory compliance: if required by law, court order, subpoena, or governmental request, or to enforce our Terms or protect rights, property, or safety.

  • Business transfers: in the event of a merger, acquisition, asset sale, or bankruptcy, user information may be transferred as part of the transaction (subject to confidentiality).

  • Aggregated or anonymized data: data that does not identify you personally may be shared publicly or with partners.

We do not sell your email address or personal data to third parties for their independent marketing (unless you specifically opt in).

5. Cookies & Tracking Technologies

We and partners may use cookies and similar technologies to:

  • Recognize you across visits

  • Remember preferences or settings

  • Provide, analyze, and improve the Site

  • Serve personalized or interest-based advertising

You can set your browser to block or alert you about cookies, but some features of the Site may not function properly without them.

6. Google Analytics & Advertising

We may use Google Analytics (including Display Advertising features, remarketing, demographics/interest reporting) to understand user behavior and serve ads. Users may opt out via Google’s settings (e.g. Google Ads Settings) or browser-based opt-out tools.

7. Data Security & Retention

  • We implement industry-standard security measures (e.g. SSL/TLS, encryption, access controls) to protect personal data.

  • However, no security system is perfect; we cannot guarantee absolute security.

  • We retain personal information only for as long as needed to fulfill the purposes described, or as required by law.

8. Children & Minors

Our Services are not intended for children under 18. If you are under 18, do not use the Site or provide us any personal information. If we learn we have collected data from a child under 18, we will take steps to delete it. (If local laws require higher thresholds, we will comply.)

9. Your Rights and Choices

Depending on where you are located, you may have rights over your personal data such as:

  • Access, correction, or deletion of your personal information

  • To opt out of promotional communications

  • To restrict or object to processing

  • To withdraw consent

  • To data portability (if applicable)

You may contact us (see below) to exercise these rights, subject to applicable legal exceptions.

10. International Transfers

Your information may be stored and processed in the United States or in other jurisdictions in which our service providers operate. By using the Site or Services, you consent to such transfer. We will take appropriate safeguards (e.g. Standard Contractual Clauses) when required by law.

11. Links to Other Sites

The Site may link to third-party websites. This Policy applies only to data collected by us, not to those third parties. We encourage you to review their privacy policies.

12. Contact Us

If you have questions, complaints, or wish to exercise any rights regarding your data, you may contact:

Pre-Loved Tech LLC d/b/a FlipaCell
Email: help@flipacell.com
Text Message Only: 719-512-0200

13. Miscellaneous

  • This Policy is incorporated into and subject to the Terms of Service.

  • If any provision is invalid or unenforceable, the remainder will remain in effect.

  • No waiver by FlipaCell of any breach constitutes a waiver of any other breach.